Frequently Asked Questions

Everything you need to know about shopping with Lamington Noosa.

What are your shipping rates and delivery times?

We offer flat-rate shipping across Australia and international shipping options. Orders are typically processed within 1-2 business days, with standard delivery taking 3-7 business days depending on your location.

What is your return policy?

We want you to love your purchase. If you change your mind, we accept returns on full-priced items within 30 days of delivery, provided they are in original, unused condition with all tags attached.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.

Do you offer Click & Collect in Noosa?

Yes! Local customers can select the 'Click & Collect' option at checkout. You will receive a notification as soon as your order is ready for pickup at our Noosa boutique.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services including Afterpay and ZipPay for your convenience.

Are your products ethically sourced?

At Lamington Noosa, we prioritize quality and sustainability. We work closely with our suppliers to ensure that the majority of our curated collections are ethically produced and support local artisans where possible.